How to Ask for Payment Professionally (Without Sounding Rude)
Why polite follow ups get ignored, the one question that actually gets answered, and the three message schedule to use when an invoice goes past due.
Why polite follow ups get ignored, the one question that actually gets answered, and the three message schedule to use when an invoice goes past due.
The four stages an invoice goes through inside a company, where it actually stalls, and the fields that put it on hold before anyone reads it.
A statement of account summarises a period and is not a demand for payment. What it shows, why never to pay from one, and what to include.
A remittance advice tells your supplier exactly what a payment covers. Here is what to include, when to send it, and why no law anywhere requires one.
A proforma invoice is not a quote and not an invoice. Here is what it is, what belongs on it, the VAT rule that catches people out, and when sending one is the wrong move.
A late payment fee only works if it was in the contract first. Here is exactly what you can charge in the US, UK and EU, how to calculate it, and how to make clients pay it.
A practical guide to how to write an invoice: the nine fields that are legally required, what changes for sole traders and limited companies, how to set payment terms, and what to do when it is not paid.